The database is newer than my licensed account error code #E911. What can I do?

Katherine Sadowski

Katherine Sadowski

PaperOffice Europe

If for any reason the Database did upgrade to a newer release than your licenced PaperOffice account you have two options:

  • Import an older database backup which was carried out before the change.
  • Expand your license by using PaperOffice Plus - this is how all release updates are provided as part of PaperOffice Plus usage. Activate PaperOffice PLUS in our official PaperOffice shop at

PaperOffice PLUS can be later cancelled at any time.

Was the article helpful?

Yes No

Thank you for your feedback!

Leave a change or addition proposal

Please do not use this form for support inquiries as you will not receive a response.
For technical support please contact the PaperOffice Support Team only.

Contact support team Call +44 20 39361675
Location London, Monday to Friday 11:00 - 17:00

You did not find what you have searched for?

  • Location London, Monday to Friday 11:00 - 17:00
  • Phone +44 20 39361675
  • PaperOffice®, PaperOffice paperless office® and the PaperOffice logo are registered trademarks of PaperOffice Limited Europe in Europe and/or other countries
    © Copyright 2004-2020 PaperOffice Limited Europe, All rights reserved